Returns are accepted within 7 days of delivery for unused, unopened items in their original packaging.

• Grooming products, food, and treats are non-returnable for hygiene and safety reasons.

• Customers must email support@dopesop.com to initiate a return request with order details and proof of purchase.

• Refunds are processed within 5-7 business days after the return is approved.

• Refunds will be issued via the original payment method.

• If a product is damaged or defective, it must be reported within 24 hours of delivery for a replacement or refund.

• Return shipping costs are the customer’s responsibility unless the item received was damaged or incorrect.