Refund and Return Policy for Dopesop.com
Effective Date: [28-11-2023]
Thank you for shopping at Dopesop.com. We strive to provide quality products for your beloved pets. In the event that you are not entirely satisfied with your purchase, we’re here to help with our Refund and Return Policy.
1. Returns:
a. You have 7 days to return an item from the date you received it.
b. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
c. Please include a receipt or proof of purchase with your return.
2. Refunds:
a. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
b. If your return is approved, we will initiate a refund to your original method of payment. The timing of the refund may vary depending on your payment provider.
3. Exchanges:
a. If you wish to exchange an item for a different size or color, please contact us. We will do our best to accommodate your request based on product availability.
4. Shipping:
a. You will be responsible for paying your shipping costs for returning your item. Shipping costs are non-refundable.
b. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Damaged or Defective Items:
a. If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue and may offer a replacement or refund.
6. Contact Us:
If you have any questions about our Refund and Return Policy, please contact us at info@dopesop.com
By making a purchase on Dopesop.com, you agree to the terms outlined in this Refund and Return Policy. Please review this policy carefully, and feel free to reach out to us with any concerns or inquiries. We appreciate your trust in us and your commitment to providing the best for your furry friends.